Radish Help Center.

Long receipts

Use the iPhone document scanner and capture the receipt in order from top to bottom. One scan can contain multiple pages; Radish sends at most the first four captured pages for processing. Keep each page flat, well lit, in focus, and include enough overlap to avoid losing a line at a fold.

Digital receipts and screenshots

The current scanner opens the camera-based document scanner; it does not import screenshots, PDFs, or images from the photo library. Add a digital receipt by hand and review every field before saving.

When scanning is unavailable

Check camera permission, internet access, free storage, iOS version, and service availability. Try a new scan with the whole receipt inside the frame. If scanning still fails, choose Add by hand; manual entry does not require receipt-processing permission.

What leaves the iPhone

Only after you allow receipt processing, Radish can send up to four selected receipt photos through its Cloudflare-hosted service to OpenAI to create an editable draft. See the Privacy Policy summary for the exact service and retention boundaries.

Coupons, tax, and discounts

Check item prices, printed subtotal, tax, fees, deposits, discounts, and total against the receipt. Receipt-level adjustments that cannot be attached safely can appear under Needs review. Correct the draft rather than assuming every printed promotion was applied to the right item.

Weighted items and deposits

For produce, bulk goods, bottle deposits, and similar lines, confirm that the saved amount is the extended line amount—not a unit rate, weight, or deposit label. Add, edit, or remove a line when the draft does not match the paper receipt.

Returns and negative lines

Discounts and returns may be represented as adjustments rather than ordinary purchased items. Check the sign and the printed total. If the draft cannot represent a complex return clearly, correct the saved items manually or keep the receipt outside Radish; do not treat the export as an accounting record.

When the total does not match

Radish shows whether reviewed items and recognized adjustments add up to the printed total. If items are under, add a missing line; if they are over, check for a duplicate or discount. You can also edit the printed total. Confirm only after the saved draft matches the receipt you want recorded.

Matching item families

Radish groups matching saved items under an item-family identifier so a household name, category, and Essential, Optional, or Excluded choice can be reused. Similar-looking lines can still need correction; the family is a product convenience, not a guaranteed universal product match.

Changing Essential, Optional, or Excluded

A later household choice replaces the earlier choice for that matching family. Spending views use the current family choice, so matching saved items can move between Essential, Optional, or Excluded across the visible history. Receipt amounts and the original reviewed line remain separate from that household label.

CSV export

Open Settings, choose Data export, and select a destination in the iOS share sheet. Radish creates radish-purchase-history-v1.csv: UTF-8 CSV with 30 columns and one row per saved item, or one receipt-only row when a receipt has no items. It exports the complete saved history, not one selected receipt, and is not a Radish restore file.

See every CSV field and download a synthetic example.

Delete receipts

Open Receipts to delete one receipt or choose Delete all receipts. This removes the saved receipts and their items from Spending. In a shared household, the deletion can sync to connected iPhones. Delete all keeps saved item choices and store names.

Delete service data

Settings > Receipt processing > Delete service data removes this installation’s receipt-service security records after a signed confirmation. It does not delete saved receipts, iCloud household history, analytics events, or an OpenAI request already sent.

Disable scanning or analytics

Turning off Receipt processing prevents future receipt-photo uploads; manual entry remains available. Turning off Usage analytics stops future analytics capture, clears unsent local events, and removes the local analytics identifier. Neither action recalls data already received by a provider.

Connect two iPhones

The supported household is two iPhones using different Apple IDs, iOS 18 or later, iCloud, and internet access. One person creates a fresh QR invite; the other scans it and confirms joining. Sync is not guaranteed to be immediate, so check the connection and last-sync status before assuming both phones match.

Check reinstall recovery

Open Settings > Data & iCloud and choose Verify backup now. Radish checks that the recovery key is readable from iCloud Keychain and that the current sealed household snapshot can be saved to and read back from CloudKit. A successful check is evidence for that moment, not a guarantee that Apple services will always be available.

Leave or stop sharing

A participant can choose Leave household; an owner can choose Stop sharing. Future changes stop syncing, but receipts already stored on each iPhone stay there. Radish cannot erase copies already saved on the other phone.

Sync or storage needs attention

Do not delete or replace data while Radish reports that encrypted receipts cannot be verified. Retry first. If Radish offers a recovery file or start-fresh path, save the recovery file privately before continuing, then contact support if the existing history still cannot be opened.